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Follow-Up

How to Follow Up With Sales Leads (Step-by-Step in 2026)

May 28, 2026 · 6 min read

A warm lead has a shelf life of about 48 hours. Miss that window and your close rate drops by half.

The 5-step follow-up process

  • Step 1: Capture pain, objection, and next move in under 60 seconds
  • Step 2: Send a recap within 24 hours referencing their words
  • Step 3: Schedule the next touch BEFORE you hang up
  • Step 4: Add proof at touch #3 (case study, screenshot, Loom)
  • Step 5: Use a breakup message at day 30 to wake dead leads

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